The Lord Street Hotel; BW Signature Collection
Cosa dicono gli ospiti
Staff went above and beyond. They have been amazing accommodating everything we wanted. We have had a lovely stay and the room itself was so comfortable.
Sian
maggio 2024
stayed at this hotel many times,always a fabulous stay.Luxury all the way.1st class service from all the team,Cila on resption and of course the wonderful Claudia.I must also mention the bar staff in Chloe bar,a lot of new colleagues this visit wonderful young ladies ,Katie being one and sorry forgot the name of one who wore black glasses.This was there 1st job and were only 16.I was very impressed of there excellent customer service they gave us two sisters in our 60s.Chatting and listening to our storys ,so very attentive and charming.A credit to themselves and The Lord Street .Restaurant staff amazing to.Love this hotel if you haven't been pay a visit tou will not be disappointed.
Maria
dicembre 2024
Very poor continental breakfast . Only sugar coated cereals and sweet pastries. The only thing I could eat was melon as I am a diabetic. Thomas the waiter purchased a low sugar cereal for my other breakfasts. He was very attentive and helpful My use of other hotel has seen a greater selection. Plain cereals, Croissants, cold meats, cheese. Made B+B seem expensive! In these days of healthy eating and sugar tax I should not have to request a special diet due to my diabetes Very disappointing
Lorraine
settembre 2024
The staff were friendly and very helpful. We asked for a quiet room where we would be away from the music and joviality of the Irish bar next door which they not only gave but they upgraded us to a superior room as well. The hotel was very well maintained and clean throughout. The room ( including the ensuite) was very comfortable, immaculate and the furnishings were stylish and everything worked. One of the best hotel rooms we have stayed in for a long while ( better than the Ritz in Piccadilly actually!!!!) The hotel location was excellent.
Alison
novembre 2024
The hotel was very hsitoric with a lovely entrance area and welcoming staff. The hotel lokked clean and was very easy to park when we got there. Parking was expensive but this was discounted using the code provided.
Allsopp
novembre 2024
Very friendly receptionist explained everything we needed to know,the room was spotless, roomy and the bed was really comfortable. The bathroom with electric shower was a good size,and adequate. The location of the hotel was superb plenty of bars and restaurants, we visited the Crete greek restaurant and the Chinese Empires restaurant both were good value and great service at both. The funfair and park are only about 10min walk away. The car park at the rear of the hotel accessed from Lord St ,was payable by phone and easy to do. But a great stay and will come back next time in Southport.
Edwin
agosto 2024
2nd time we have stayed, we got a deluxe king-size room and bed was great. Room was spotless, reception staff on check in was lovely. We paid for breakfast at the bold for the next morning as an extra on check in, it was lovely. Location ideal. No noise issues as our stay was mon & Tues. Shower not very powerful but enough to get a shower. We had a lamp not working and house cleaning brought a bulb straight away, but found that it wasn't the bulb. On our return to the room it was fixed, all staff we met were friendly.
Debstan68
aprile 2024
Staff were all friendly and helpful, punch tarmeys, location
Lesley
novembre 2024
I came here 2 years ago and decided to return for a short break! Love everything about the hotel wonderful staff very professional always at hand when you need something. Manger was very professional and always made sure your stay was perfect ,comfortable, and relaxing we had to go home one day earlier as I had a emergency call at home so cut our journey short
Princess
novembre 2024
The room was fabulously modern and very clean. Had a little trouble getting shower working.
June
giugno 2024
Prenota ora